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Updates
Stay connected with the latest news, product advancements, and stories from PromoChrom. Explore how our automated SPE systems continue to evolve through new features, field learnings, and shared insights from the community.
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New Feature: Password Protection
We’re introducing Password Protection, a new feature designed to help laboratories better manage permissions and protect critical workflows on shared systems.
Jan 201 min read


Think Smart Automation. Think AI. EP4: Pump Stalling
In Episode 4, we show how LabSentry AI detects a sustained drop in plunger push speed and how PromoChrom Pilot guides recovery. You can decrease push flow and retry or isolate the channel and continue. Every action is recorded in the Timeline and optional notifications keep your team in the loop.
Dec 16, 20251 min read


Think Smart Automation. Think AI. EP3: Early Completion of Sample Loading
In Episode 3, we show what happens when loading finishes before the preset volume due to variability between field samples. LabSentry AI detects the early completion, and PromoChrom Pilot advances the SPE-03 to the next step and logs the event.
Nov 12, 20251 min read


Think Smart Automation. Think AI. EP2: Incomplete Sample Loading
You’ll see LabSentry AI detects the incomplete sample loading, while PromoChrom Pilot executes a smooth automatic mitigation with additional strokes until the syringe is fully emptied—allowing the run to continue seamlessly with full traceability.
Oct 14, 20251 min read


Think Smart Automation. Think AI. EP1: Unexpected Air Gap
This series shows how LabSentry AI monitors the SPE-03 in real time while PromoChrom Pilot notifies you instantly and guides the next...
Sep 15, 20251 min read


Solvent Assignments on the SPE-03 and Presto System
🚀 New Feature on SPE-03 and Presto Systems! Based on popular request, we bring you: Solvent Assignments, allowing you to conveniently...
Jul 1, 20241 min read
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